Nyhetsbrev fra selskap

Address

Grappa Musikkforlag AS

Akersgata 7

N-0158 Oslo

NORWAY

Tlf (+47) 23 35 80 00

Fax (+47) 23 35 80 01

Kontakt oss

Terms

Prices are in NOK and include everything except shipping. If you order from outside of Norway, you may have to pay local VAT or other import taxes when the goods arrive. Postage is added after you have selected the items you want to buy, but before you make the payment. Your order will be handled as soon as your payment has been confirmed, normally the same day or the next working day. During Easter, summer and Christmas holidays service will be reduced. Please make sure that you fill in a complete delivery address with you order. Grappa Musikkforlag AS will not accept responsibility for items lost due to missing information.

Payment

We accept Visa and Mastercard. Payment is handled by Payex and is ”3d secure”, including ”Verified by Visa” and ”Mastercard Securecode”. The total amount of your purchase, including shipping, is drawn when the goods are shipped. There are no added fees. Grappa Musikkforlag receives no information about the card. If you have other requests regarding payment, please address your request to webshop@grappa.no.

Returns and complaints

In the unlikely event that you receive a faulty item, please return it to us as soon as possible and within 2 weeks of purchase. Please include a precise description of the problem, and a photo if useful. We will replace faulty items at our expense. Please note that if an item is damaged due to damage on the packaging, your complaint should go to the post office.

Customer Service

These are the web pages for Grappa Musikkforlag AS, presenting the recordings issued under our many labels + labels we represent in Norway. Our aim is to give as much relevant information about our recordings, arists and composers as possible to the audience.

Availability

All our releases are available as downloads on iTunes and in a variety of other shops. We are also available on streaming services like Spotify and Wimp (Scandinavian service). Here on our own website we want to provide our audience with a secure way of getting news from us via web and email, as well as getting hold of the physical CD, DVD, LP or whatever the format of the release.

Use the search field

The search field in the top right corner of every page will accept any fragment you type in there as a basis for a search, providing you with a strong tool in finding what you are looking for. It will present results across all labels represented by Grappa.

Use the Facebook comment field

We want to work towards more open lines between audience, artists and labels. On every page you will find a comment field that you can link to your Facebook page. If you do not want to share on Facebook, or you do not have an account, you can also comment on the webpage only. Please give us your thoughts, criticism (we can take it :-), ideas and wishes you may have. We will reply as soon as possible and we enjoy talking points over on our Facebook pages.

Contact us

Please use the ‘contact’ tab if you want to get in touch with us via email.